Frequently Asked Questions

  • Little Zen House is especially suited for pets who feel most comfortable in familiar environments, prefer a slower pace, or may feel overwhelmed in busy boarding or group-care settings.

    I offer calm, one-on-one, unrushed care and take time to understand each pet’s personality, routine, and needs. If your pet values consistency, gentle attention, and a peaceful presence, Little Zen House may be a great fit.

  • I primarily care for dogs and cats, and I’m happy to discuss care for other small animals on a case-by-case basis.

    If you’re unsure whether your pet is a good fit, feel free to reach out. I’m always happy to talk it through!

  • Because I intentionally limit the number of pets I care for, cancellations can impact my availability.

    • Cancellations made more than 48 hours before the scheduled visit will receive a full refund of the deposit.

    • Cancellations made within 48 hours are non-refundable.

    I understand that plans can change - please reach out as soon as possible if something comes up.

  • At this time, Little Zen House focuses on in-home care, including drop-in visits and dog walks.

    Boarding services may be offered in the future.

  • My approach is intentionally calm, thoughtful, and one-on-one. Rather than high-volume or fast-paced care, I focus on creating a sense of ease and familiarity for your pet.

    This means unrushed visits, attention to routine, and caring for your pet as an individual - not just completing a checklist.

  • Yes. I typically begin with a phone or video consultation to learn more about your pet, routine, and care needs.

    Depending on your pet’s situation, an in-person meet-and-greet may be recommended before starting care. This helps ensure Little Zen House is a good fit for both you and your pet and allows me to provide the most thoughtful, comfortable care possible.

    The consultation process is designed to feel easy, low-pressure, and centered around your pet’s well-being.

  • Availability varies, and I recommend reaching out as early as possible, especially for holidays or extended care needs.

    That said, I understand plans can change. Feel free to inquire, and I’ll let you know what’s possible.

  • I respond to inquiries within 1–3 days.

    Thank you for your patience - taking the time to thoughtfully review each request allows me to provide the best possible care.

  • Yes. You’ll receive a photo and a brief update after each visit so you can feel at ease while you’re away.

  • Pet care insurance is an important part of providing responsible care. If you have questions about coverage, feel free to ask - I’m happy to share more details.

  • Little Zen House currently serves South Orange County communities.

    If you’re unsure whether your location is within my service area, please reach out.

  • Simply fill out the contact form with a few details about your pet and your care needs. I’ll be in touch within 1–3 days to continue the conversation.